Dear customers,
Image Audio will not request any financial account or credit card information from you via SMS or phone calls under any circumstances. We will not ask you to visit a bank counter or operate an ATM through the aforementioned methods.
If you receive any related phone calls or SMS messages, please be vigilant and do not easily trust instructions from unknown callers. If in doubt, please contact Image Audio immediately or call the Anti-Fraud Helpline at 165 to verify.
When you receive calls displaying numbers starting with "+", "+2", "+886", or any unknown numbers, please exercise caution and beware of tactics such as number spoofing or impersonation of specific companies, banks, or judicial authorities. Do not click on unknown links or accept friend requests from unfamiliar LINE accounts or SMS messages.
Common scam tactics such as "repeated ordering" or "misconfigured installment payments" are used to gain consumers' trust, followed by requests to perform online banking or ATM operations. If it involves bank account matters, please call the bank directly. If the caller requests you to operate related accounts or provide information, please refuse directly to reduce the risk of fraud.
We also advise you to regularly change your passwords, strengthen password complexity (using a mix of uppercase and lowercase letters, numbers), and refrain from entering account information on public computers to enhance information security.
Best wishes for your well-being and prosperity,
Image Audio
Anti-Fraud Helpline: https://165.npa.gov.tw/#/
Image Audio Customer Service Hotline: 02-23141696 #69
Image Audio Line@ Account: @imageaudio
Image Audio Customer Service Email: iaservice@imageaudio.com.tw
